To successfully work with Mexico one must understand some fundamental truths inherent in the country and culture.
Patience and Chaos are important factors in understanding the people, culture and history.
Mexicans are patient people. The have great tolerance for human error. They run on a schedule that is influenced by work concerns, family concerns, their own mental health, and takes into consideration outside factors and influences that might interfere with their plans.
This is not to say that Mexicans are never in a hurry, or are willing to accept poor quality, or like to move slowly.
What it means is that they are not overly disturbed and motivated to emotional outbursts and threats if something gets in their way, or does not go as planned. They patiently seek a solution, and if no solution is present, they accept the reality of the situation.
Chaos is part of Mexican culture and society. Lack of long term planning is quite common (at government, business, personal levels), and everything gets done at the last minute. The curious part is that everything DOES get done.
This chaos and disorganization draws strong criticism from individuals used to order, control, planning and expected outcomes in their own countries. Remember that it is a characteristic of Mexico, not good, not bad, just different.
Living in a chaotic environment allows the Mexicans to rapidly adapt to any situation, take advantages of opportunities quickly, and survive quite well in a every changing world.
There is spontaneity in Mexico. Social engagements are arranged at a moments notice, or simply just happen, unplanned and casually. Things just happen. Expect last minute changes in plans, events, and agendas. “Expect the unexpected” is great advice.
Not surprisingly, Mexico is a country where social relationships and social networks are extremely important. These personal bonds and relationships, which are reinforced constantly, help to creat order and get things done.
As is the case of all stereotypes, these observations are broad based and may, or may not, have any validity.
Cultural Misunderstanding- it can happen to you
How to do business in Mexico
Criticism – how to do business in Mexico
Meeting people in Mexico