No shortcuts to being a great leader

27 11 2007

There are no shortcuts to effective sustained leadership.

It is not easy to be a leader, or to maintain a position of leadership.

There is no book, movie, seminar or short course that will turn one into a leader.

We can learn about certain elements of leadership that we may or may not possess, and incorporate these ideas into our lives and behavior.

But leadership is not about what information we possess, our good intentions, or a business title and corner office.

It’s all about what we show to others.

It’s about what we do.

Day to day actions.

Sustained leadership success comes from; listening, attention to detail, implementing ideas, perseverance in the face of adversity, willingness to embrace innovation, training and mentoring others, planning and risk identification, and the most important factor of all, providing a living example to others.

A true leader provides a model to others.

Leaders will consistently provide examples of; honesty, integrity, ethics, dignity, passion, diligence, capacity to learn, and unwillingness to be defeated.

A true leader will also provide examples of how to lose, how to accept defeat and move on, because leaders are not always winners

Leadership is not a 9 to 5 job, it’s a way of life.

Related Links

Leadership lesson – A Message to Garcia

Leadership, do you want the job, or just the title and benefits?

What defines an exceptional leader

Improve your leadership profile

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Summertime and Friday at work

28 06 2007

It’s the end of June, summer is in full swing.

For those who live and work in the temperate climates, summer feels different at work.

Summer is different.

Work is not as important or easy to focus on as it was in February with the snow blowing outside.

Work-Life balance becomes a critical issue for many.

All you managers and supervisors, it’s time to loosen things up at the office, especially on Friday.

Everyone enjoys a perk, a freebie or a bit of fun in their life, and this is especially true at work.

Lighten up the summer work environment with the following ideas:

1.  Have a random raffle or give away.  Give away a book(never a business book), a gift certificate to the coffee shop, tickets to a movie, a CD, never more than USD $ 20.  The winner has to be picked by a completely random process (no trivia, or knowledge necessary to win).  Giveaway should occur before lunch, no big ceremony, no speeches.  Don’t do it regularly.  It’s not about you, it’s about everyone else.

2.  Go on a coffee run for everyone.  You do it, don’t send the office person or secretary.

3.  Any big sporting event or local team playing on the weekend?  Have everyone pick a winner and final score, give the winner(s) next Friday afternoon off, or buy them lunch next Friday.

4.  Really furious about something or someone?  Let it wait until Monday.  This is a good thing for everyone involved.

5.  Let everyone go home early, even an hour will be appreciated.

6.  Bring in some summer food and snacks for lunch.  No big catered affair, just plenty of good food, napkins and plates and give everyone plenty of time to enjoy it.  Don’t forget the summer refreshments (skip the alcohol).

7.  In everything you say and do this Friday, try NOT to be the authoritarian boss, be a fellow co-worker.   You might learn something about people and motivation, and yourself.

Related Links 

10 things you should do on Friday afternoon

10 things you should never do on Friday afternoon

3 ideas for Friday





Leading your team to mediocrity

15 06 2007

“Too many chiefs and not enough indians ”

Slow Leadership has a post entitled Too Much Leadership that reminded me of a key concept required to effectively lead and manage people, and insure success in our organizations.

The willingness to pitch in and do the work along with the team.

There is no miracle formula to sustained success.

It’s about getting the work done.

It’s incredible important that we raise our hands to volunteer and roll up our sleeves, and not just point our fingers and give orders.

It creates a sense of camaraderie, provides an understanding of what are co-workers are dealing with, and shows a spirit of “doing what it takes” in order to make the business work.

The desire to “be the boss” somehow leads people to think that they are exempt from work, or entitled to give orders instead pitching in.

Being the leader involves identifying and eliminating the bottlenecks that affect your people in their work.

Supervision and coordination of work activities is part of that managerial responsibility.

Assuring that everyone gets their job done efficiently is what will make you a successful manager.

Best way to understand what that takes is to jump into the fray once in a while, listen, learn, work and think how to make it better or more efficient.

Do more and supervise less.

Start using your whole hand at work, and not just your index finger.

Related Links

Successful Managers should be breaking the rules

Slow Leadership:  Too Much Leadership

20 ways to guarantee failure as a manager 





20 ways to guarantee failure as a manager

15 06 2007

A guide for the new leader who wants to alienate all employees and fail as quickly as possible in their new management position

  1. Immediately purchase new office furniture and redecorate your office.  Spend a lot of money and make your office look very different from any other office in the company.
  2. Insist on new computers, cell phones and software for your use only.
  3. Spend several days working on your title, the press release announcing it and how your business cards look.
  4. Insist and “fight over” small insignificant details and decisions in meetings, leaving big decisions and “big picture” items in limbo.
  5. Treat the people in the organization as if they are there for your convenience and well being.  Be as rude as possible in your communications.  Demand, never ask.
  6. When in meetings and conversations, always answer the ringing telephone, type and send Blackberry messages, read and respond to all incoming email and instant messages.  Interrupt frequently and ask people to repeat themselves because you were busy.
  7. Plan company workshops or events aimed at creating a new atmosphere of “community” at work for weekends or after work hours, and preferable with short notice.
  8. Avoid sharing any information about your goals, ideas and strategies about the company with employees.  Always talk about theory, never get specific.  Keep it fuzzy and out of focus.
  9. Don’t listen to any ideas, solutions or complaints from employees or managers who report to you, especially if they have been with the company for a long time.
  10. Make strong permanent opinions about the company and employees, solely on the basis of discussions with top management and the business owners.
  11. Take lots of “business trips”  and attend every professional seminar and conference possible, do not take anyone from the company with you.  This is especially effective if the company is suffering from cash flow problems.
  12. Talk about implementing massive changes, re-inventing methods and strategies, promote innovation and tell everyone that money is not an issue for them to worry about, at the same time focus all your energy on cutting costs, and minimizing the organization.
  13. Immediately terminate some employees because someone told you to do it.
  14. Insist that everyone in the company learns how to work with a new software program that you like.
  15. Request reports and analysis from all managers and department heads, then several days later, repeat the request.  Don’t read or respond to any report and never acknowledge that you have received it.
  16. Schedule many inter-departmental meetings at odd hours, don’t provide an agenda, then cancel them at the last minute, or just don’t show up.
  17. Always refer to customers as if they were something evil and undesirable.
  18. Constantly remind employees that before you came to the company they were primitive and uneducated, without a clue as to what business is all about.
  19. Hire consultants, lots of consultants, expensive consultants are best.
  20. Never make a decision by yourself, always try and find total consensus on all issues.

Related Links

Motivation, not the leaders job

Leadership, do you want the job or just the title and benefits 





Oil and water

30 05 2007

Oil and water don’t mix.

That’s what I believed until today.  Oil and water do mix after all

In an organization there are departments that don’t mix well, or not at all.  Sales, finance and production departments are notorious for having problems or “not mixing”.

Each of these groups has a different way of thinking, they create very different processes and final products, it makes sense that they will not agree to, or understand what the other departments are doing.

Tension, misunderstandings, frustration and chaos can result if left unattended.

Sales and marketing is concerned with creating or identifying demand for the product and negotiating an agreement.  It’s about people and relationships, emotions, taking advantage of opportunities, being creative innovative and adaptable, exploring new ideas, making sure the customer is satisfied.  Uncertainty is a large part of every business day.

Finance focuses on numbers.  What did we do in the past, what are we doing now, what will we need in the future and how do we reduce or eliminate our risk.  Structured, predictable, logical, they label everything.  Their evaluation and decision making is based on guaranteed outcomes and not on uncertainty.

Production is concerned with efficiency and is also numbers driven.  Processes are studied, analyzed and standardized in order to maximize control and eliminate  errors.  They prefer set plans and actively resist rapid or constant deviations and modifications.  Believers in contingency plans and backups, logical, not fond of uncertainty.

The goal is to acknowledge that every group is very different, with different points of view, and that these differences are essential to the success of any organization.

The entire system (organization) benefits from the interaction, questioning, and controls required by each department.

If there is total agreement, all the time, something is wrong.

Leadership’s role is to provoke, question, listen, analyze and push this chaos toward a goal.

Successful leaders know how to make oil and water mix,  and make it happen on a regular basis.

Related Links 

New Scientist – Oil and water do mix after all

Are we killing team performance by over communicating 

Leadership, want the job or just the title and benefits

Leadership – who do you want to lead