What signals are you sending?

5 01 2010

If you received NO economic benefit from your job.  Would you continue to do it?

If you answered “no”, think about what message and attitude you are sending to your clients, co-workers and business network.

If you answered “yes”, think about how this makes you different and unique to your customers, clients, contacts and relationships.

Advertisements




New is a requirement

20 06 2007

We are creatures of habit.

We enjoy and feel comfortable with a routine.

We create routines in our personal and professional lives constantly.

We wake up around the same time, go to work at an appointed hour, drink coffee at a scheduled time.

We tend to focus and concentrate on our specific career area, and in doing so are excluding influences and relationships that matter.

New and different influences and relationships that can dramatically change the way we work, feel and create.

Even our free time is scheduled and programmed.

We read the same papers, watch the same programs, go out at the same time, and surround ourselves with the same people and experiences.

In order to maintain interest and excitement in our professional and personal lives we need to learn, experience or add something New.

Turn the microscopic view of our lives into a telescopic view and look for the New relationships and New elements of influence.

We can’t change, innovate, modify, evolve and grow if we don’t have access to New.

New ideas.

New learning.

New skills.

New methods.

New relationships.

New challenges.

New does not seep into us by accident, it requires active participation on our part.

We must seek it out, experiment, and take chances.

Find it, analyze it, embrace it or reject it.

New does not always make us happy, in fact it can create conflicts and anxiety which ultimately lead to better definition of what we want, or what we are doing.

We can find New in books, magazines, web logs, articles, especially if they are unrelated to our current business.

New can be found by taking a different route to work, shopping in a different area, eating different foods or in different spaces.

New can be found in any person whom we haven’t had a conversation with.

We have to make the conscious decision to break our routines and seek out New.

When was the last time you encountered something New?

When will be the next time?

What can we do today to find New?

When creating our weekly agenda, keeping in mind that we must dedicate time to actively seeking experiences and information that are outside of our comfort zones and areas of expertise.

Find something New today.

Start a list, when you find something New write it down.

Encourage the people around us to discover and share something New.

Watch how New begins to change your life and decisions, enthusiasm and attitude.

Related Links

5 ways to promote creative thinking and idea generation

Does your company like new ideas

Individuality and chaos in the workplace





Why don’t they

15 01 2007

How many times have you heard, or said, “why don’t they…….”

In the office it seems that everyone not directly involved with the decision making has the answers.

How many times have you heard:

  • Why don’t they just change or modify the process.
  • Why don’t they just lower the price.
  • Why don’t they give the supplier an ultimatum or find new suppliers.
  • Why don’t they give us the power to make decisions.
  • Why don’t they simplify the procedure.
  • Why don’t they hire an expert.
  • Why don’t they fire them.
  • Why don’t they do the right thing.
  • Why don’t they listen to us.

The next time you start with “why don’t they” stop and do the following.

  • Ask yourself what can YOU do to implement or bring your solution to the attention of the decision-makers.
  • Do you really understand the problem, it’s causes, consequence and secondary effects?
  • Do you have enough information to make an informed decision?
  • Have you mapped out the chronological actions (and costs) required to implement the solution?
  • What are the risks involved? There are risks associated with failure and with success, how can the organization prepare for those changes?
  • Have you told, written or explained your solution to the decision-makers?
  • Take action and do something about it.

An organization is strongest when everyone participates, and not necessarily when everyone participates in a linear and orderly manner. Your idea may have been missed in the analysis.

Good ideas and possible solutions are welcome (or should be welcome) at all times.

If your comments, solutions and ideas are limited to informal gripe sessions around the water cooler, it’s time to start writing them down and pushing them forward.

 

Stop waiting for someone else to do it, step up and let your voice be heard.

Related Links

Starting over

Analyze and plan using 7 simple questions

Why do we fail

Leadership lesson – A Message to Garcia

The Power of Something Extra





What does it mean to be a World Class business

5 12 2006

The CFE in Mexico (Federal Electricity Commission) has the slogan “Somos un empresa clase mundial” (We are a world class business) emblazoned on their vehicles.

What does “world class” mean in today’s global economy?

Why promote yourself with vague phrases and empty words?

Why participate in the game “I’ll tell you how great I am, and you pretend to believe me”?

“World class”, “leader”, “the world’s greatest”, “the best”, are examples of adjectives that no longer have marketing impact.

Self promotion and hype might even work negatively on the consumer.

Don’t tell people how great you are.

Tell them and teach them what you or your product can do.

Show them, surprise them and amaze them with your product or service.

Don’t pin the medals on yourself. Let your customers do it.

Related Links

The Easy Way

The “Lightning and Thunder” sales and marketing strategy

The Power of Something Extra





Motivation – heroic moments

26 10 2006

Determine which actions during the day, are your “heroic moments“.

Heroic moments might be viewed as simple required actions, obligations by others, but deep inside us, we understand that these actions require us to make a yes or no decision. We have to commit ourselves.

Heroic moments consist of an internal decision to do something for the greater good, to contribute to an idea or organization, to participate in a selfless act. The decision to start, follow-through and finish a project or activity that will benefit others.

It’s a moment when we say to ourselves “I will do this, no matter what”.

Heroic moments occur when we decide and commit to actions that that we know are required, expected or desired by others.

The most important heroic moments happens daily, when we make the decision to leave the comfort of our warm bed, wake our sleeping body and mind, and start the day.

A heroic moment occurs when you make the decision to face the angry customer, and resolve the problem.

A heroic moment occurs when you dig into the pile of paperwork on your desk.

A heroic moment occurs when we pick up the phone and start “cold- calling”.

A heroic moment occurs when we’re having a miserable day and keep smiling and don’t take it out on others.

A heroic moment occurs when we decide to motivate or lead others through inspiration and not fear.

A heroic moment occurs when we start an exercise program.

A heroic moment occurs when we decide not to involve ourselves in an personal argument or conflict.

A heroic moment occurs when we DO involve ourselves in an argument or conflict in order to solve a organization or family problem.

As employees, leaders, managers, parents, children, siblings, co-workers, or even as strangers, we are confronted with many opportunities to make “heroic” decisions.

We don’t do these things because we’ll be recognized. We don’t do them because someone will build a statue. They may not be monumental actions. It’s not the type of heroism that makes it on to the front page of the newspaper.

The only person who might know about it is you.

Finding and identifying the heroic moments in our lives is a simple way to motivate ourselves and feel good about our decisions and how we are interacting with the world around us.

(Thanks to Jesus Sotomayor for the phrase and idea)

Related Links

The power of something extra

What defines an exceptional leader





12 reasons why we ask for business help

23 10 2006

Here’s a list of common, and not so common, reasons we seek out business help and hire business consultants:

12 Reasons: Why we ask for business help

1. I know what’s wrong, but don’t know how to fix it.

2. I know what’s wrong but don’t have the resources to fix it, what should I do?

3. I know what’s wrong and I know how to fix it, but don’t want to fix it that way, show me another method that is easier, better or less costly.

4. I don’t know what’s wrong. Help me diagnose the organization or situation.

5. I think I know what is wrong and want a second opinion, validation and confirmation.

6. I don’t think anything is wrong, but just to make sure I want you to take a look.

7. I want you to tell me what is wrong so that I can tell you you’re wrong.

8. I want solutions, if they don’t work I want to blame it on you.

9. I want to achieve specific results and don’t have the expertise. I want to hire an expert in order to save time and reduce errors.

10. I have a problem and want to fix it. I don’t want to be wrong and prefer to use experts to guarantee success.

11. I want to be one of the first to learn and implement the “new and improved” business ideas, theories and practices.

12. I am looking for new ideas to break our routine and make it exciting again, make something new happen.

Related Links

10 Reasons why people hire business consultants

The clients I don’t want





Are you involved in creating the future?

20 10 2006

Facts serve no purpose by themselves, they exist.

We confuse the accumulation of facts with education.

A good education should inspire us to continue to discover and understand more. It should give us the tools and teach us how to think.

Thinking is the abilty to visualize, create and discover relationships between facts.

Intelligence should not only be measured by how much we know, but rather on how we apply our thinking and on much of that knowledge is passed to others for the future.

The future will be in the hands of those learning today.

Are you sharing your intelligence with others and creating that future?

(inspired by the study “Are they really ready to work?”)

Related Links

The future of our entry level workforce – gloomy

Are they really ready to work? (PDF)